Customer Service / Wholesale & Sales Sales Operations and Customer Service Executive Team Leader

Permanent

UK London

- £ 40,000

Sales Operations and Customer Service Executive Team Leader UK London | C. P.A. FULL TIME EQUIVALENT, Permanent | REF:

Permanent
UK, London
Posted 11 months ago

Sales Operations & Customer Service Executive Team Leader
London (office-based) | ASAP start | Up to £40,000 DOE

Join a growth group company with global brands.

Got Frasers and SDI experience and love making things run like clockwork? Join a reputable group with global brands as their Sales Operations and Customer Service Team Leader. You’ll lead a sharp service team, own the orderbook, and be the go-to expert for your customer group — keeping sales, stock and service perfectly aligned.

What you’ll own

  • Lead, coach and upskill the team — tools, training, performance and KPIs.
  • Build and manage accurate orderbooks that hit customer needs and business targets.
  • Analyse orders, flag risks early, and fix blockers before they become delays.
  • Partner daily with Sales, Logistics and Warehouse to keep deliveries smooth.
  • Be the trusted face to key customers — clear comms, strong relationships, occasional visits.

What you’ll bring

  • SDI / Frasers Group experience. Essential.
  • Confident people leader: positive, urgent, and solutions-first.
  • Commercially aware, super organised, obsessed with detail.
  • Solid Excel / MS Office skills.

If you’re ready to lead from the front and make customer service a competitive advantage, send your CV now.

Job Features

Job Category

Customer Service, Wholesale & Sales

Apply Online

Apply

Let me know if you have any questions about this role

Related Jobs

Customer ServiceWholesale & Sales Sales Operations and Customer Service Executive – German Speaking
Permanent

UK London

- £ 35,000

Join a group company with global brands. Ready to be the engine behind a high-performing DACH sales operation? We’re looking for a proactive, detail-obsessed, customer-first Sales Operations and Customer Service Executive to keep German-speaking accounts running smoothly from orderbook to delivery — and to help level up the customer experience along the way. Only fluent, professional or native German speakers will be considered.

View Job
Logistics & Supply ChainWholesale & Sales Sales Operations and Customer Service Executive
Permanent

UK London

- £ 35,000

Join a group company with exciting sports, fashion and lifestyle global brands. Love making things run smoothly? Great with customers and spreadsheets? If you’ve worked with Distributors and thrive on turning complexity into clarity, this could be your next step. Now, looking for a sharp, proactive Sales Operations and Customer Service Executive to keep the distributor business running like clockwork. You’ll be right at the heart of order management, customer support, and cross-team coordination—making sure every order lands perfectly, every time.

View Job