About Us

About Us

We’ve been in recruitment for over 30 years and we’ve held onto our ethos of ethics and fairness throughout that time whilst navigating change and modernisation to become the thriving forward thinking business we are today. And as we enter a new norm, we once again embrace the change and challenge ahead of us, evolving our brand to reflect the pace and complexities of cross sector specialist recruitment. Hello SuccessTalent.

OUR JOURNEY

1988 – Company begins…

Started as a retail recruitment agency ‘Success Appointments’ in the heart of the west end and shopping hub of London. Very quickly became a recruitment suppler for all head office functions covering, Buying, Merchandising, Design, Sales and Product Technologists.
 
1998  – A decade in business

We continue to forge relationships and help people find careers and progressive and rewarding roles in retail

2000 –

Embraced the new millennium with the opening of new offices in Manchester and Leeds, as we start Store recruitment and go nationwide.

2010 –

Survived the credit crunch and consolidate with two offices in strategic locations in London and Manchester to service our customers without compromise

2011 – Success Digital is born!

As our clients went through their digital transformation, we embarked on our own exciting digital journey and Success Digital was born. #wehavearrived

2013 – Digital Diversifies

We continued to learn and grow, and within two years we raised our profile on the big stage at the E Tail Awards and presented the Best Multichannel award to John Lewis.

2015 – Temp Tribe

We listened to our clients and extended our services to freelance, interim and contract recruitment. This was a great way to give our clients more flexibility, access new skills and save money, leading to meaningful permanent hires and boosting team morale by providing extra support.

2016 – Most Socially Engaged Award

It was incredibly satisfying for us to be recognised by LinkedIn on our team’s diligence and dedication to integrating social media into our business and how we harnessed the power of social media to connect with our customers. #LinkedinTop25 #wellconnected

2019 – MBO 

Founder Stephen Selby gives way to trusted Joint MD, Deepak Saluja and his Management Team who embark on a new journey to take Success forward.

2020 – Game changer

The global pandemic accelerated our plans to become more agile, as we embraced change, remote working, tech to trade and collaboration online with our colleagues, clients and candidates.

2021 – Build back Britain better

Success plays a key part in providing top talent for the nationwide vaccination programme, as it embarks on a recruitment playbook within Healthcare and Pharma.

Re brand

With an energetic and experienced recruitment team focused on delivering Vision 35, the time is right to re brand, as we continue to build our Digital & Retail recruitment business and diversify into Health, Pharma and the Green economies.

Hello SuccessTalent 

…where talent meets Success

Our Team

  • Ange Balendra
  • Jodi Whitehead
  • Rosey Bansal
  • Lee Talson
  • Priya Joshi
  • Deepak Saluja
  • Room for more Join our exceptional team+

OUR MISSION

Our mission is to shift the recruitment industry towards sustainability, wellness in the workplace and deliver a seamless recruitment process. It starts from our ethos of being the most ethical recruiter and core values of professionalism, high performance and service excellence. Combined with a strong talent network over time has made us a Recruitment partner of choice for some of the best brands around today. We are a recruitment business that cares ‘as cheesy as it may sound’ about the Success of all our key stakeholders.

Ways we plan on accomplishing this:

  • To be a brand ambassador and recruitment partner of choice who thoroughly understands the key needs and preferences of both our clients and candidates.
  • To consistently deliver an exceptional recruitment service guided by values of performance, trust, transparency and excellence.
  • We want our clients to be free of the daily demands of recruiting, so they can fully focus on growing their business.

OUR VALUES

Performance

We want SUCCESS. That’s the DNA of our brand, opening new doors for our candidates and clients.

We know ultimately, that we will be judged by our achievements and performance, so we’ve let the data and results speak for themselves over the last 30 years. This value has led to a high performing and energetic team who feel extreme pride in providing top talent to help our clients hit new heights and achieve their goals.

Personal

Every colleague, client, candidate or supplier is another human being with their own hopes & fears.

We connect on a deeply human level, building balanced, warm, long-term relationships, always remembering that it’s a human at the end of the phone, video call or across the table in a face to face meeting. We understand, especially in recent times, everyone is juggling their personal life and careers and are fully accommodative around their timetable to engage and priorities for a possible next move. This value has led to a very collaborative culture within our business and demonstrated great empathy towards our candidates and clients. We celebrate SUCCESS together, but also offer full support to our colleagues and customers during turbulent times.

Excellence

We work tirelessly on behalf of our candidates and clients, as we truly believe in delivering high standards and a superior service. We live and breathe recruitment working with speed and purpose and are almost available any time for our clients & candidates, be at the end of the phone or through online messaging. We stay close to our partners at all touch points If our clients can deliver rapid retail, then we must be able to deliver rapid recruitment! There are no traffic jams in the extra mile!

Ethics

Honesty is the best policy. Sounds cliché, but we strictly abide by this value and that’s why we are still in business after 33 years. We are ethical and transparent about our views and give our sincere and honest advise where required, internally to a colleague or externally to a recruitment customer. Our business is built on integrity. We strive to be the most ethical recruiter in our sector.

Our team spirit shines through at every event we attend.
Main image: Deepak presenting at the Drapers Digital Festival 2018 awards
Two: some of the team at the Brewery for the awards
Three: the 2021 summer party

  • Success is easily the best working environment I've experienced in my career. The culture is fun, fast paced and it's simply a great place to do well - an atmosphere that I thoroughly enjoy every day! — Lee Talson, Managing Consultant
  • Working in such a collaborative digital team that's passionate about the industry and striving to do the best it can is what makes Success Digital such a positive environment to be part of. — Kathryn Wehner, Managing Consultant

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